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We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

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1468 results found

  1. Bring back the ability to cancel pilates classes within the 24 hr window via app

    We used to be able to cancel a class up to the class time and that made for those waiting for a spot to know there were reformers available. With the removal of this feature reformers are going unused even with a waitlist. The app doesn’t allow for cancellations in the 24 the window, which makes everyone a no show automatically if they can’t make it to class.

    1 vote

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  2. Additional fitness floor

    It would be great to have an additional space for working out or even for stretching. The Back Bay space is very spacious and I can always find a place to stretch and workout at. The workout floor can feel very tight at times.

    1 vote

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  3. Ski erg

    Please bring a ski erg machine out to the floor for the general population.

    0 votes

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  4. Spin video for Trumbull since you removed all but 1 that I use

    Part of the reason why I joined Trumbull was to do the spin classes. But since you removed them and left only one bike. Is it possible to have one of the pros make a 20-39 minute video that you can put on the web or the app that I can follow along?

    1 vote

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    0 comments  ·  Programs, workouts and exercises  ·  Admin →
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  5. When a session is booked with a trainer, it would be help ful if the user can see that session on the app and also able to chat with trainer

    The booking session and the after booking along with trainer guidance should fall in the app. Also if you can allow to share some updates the users will get motivated to workout and participate more.
    I also have some little videos as reels about classes might give us an idea of how it is happening, that will increase the motivation to book class.

    1 vote

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  6. I would really love a better hip thrust machine in the Odessa location. The one they have there is very difficult to use. This is for Odessa

    I would really love the Odessa Texas location to add a better hip thrust machine. The one they have is very difficult to use.

    6 votes

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    0 comments  ·  Programs, workouts and exercises  ·  Admin →
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  7. Store

    Offer a store section for products sold in store, along with pictures, pricing, and payment options

    2 votes

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  8. These suggestions should be catagoried by what club they are talking about

    1 vote

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  9. Display QR when app opens

    Then it can be automated on iPhone via shortcuts

    2 votes

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  10. A social section

    A social media section. So people can connect and show their progress through each workout. (Kinda like strava) But club fitness members

    2 votes

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  11. Two way connection to Garmin?

    Garmin Connect?

    Do you have APIs that the Connect app can hook into? Not sure if it's a license issue or something else that's preventing the two way data flow?

    1 vote

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  12. Sauna Newnan

    Bigger and hotter sauna Newnan location. It only gets to 96 f.

    2 votes

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  13. Scheduling for sauna and tanning

    1 vote

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    0 comments  ·  Habits and wellness  ·  Admin →
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  14. Solitaire

    Add solitaire to all the treadmills

    1 vote

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  15. Add step up machine to Lady Tru-fit area

    Add a step-up machine in Lady Tru-fit area at the new Lockhill Village location in San Antonio,TX

    1 vote

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  16. Add another Pec fly machine (Camarillo)

    At a minimum, Need to add another peck fly machine at the Camarillo location. This machine is one of the most popular and is always in use. I constantly see paid members waiting to use this equipment. Adding another dip machine would also be great.

    1 vote

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  17. Please put a few more benches at sauna steam room area for rest.

    Please put a few more benches at sauna steam room area for rest.

    1 vote

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  18. Add a button to switch back from legacy mode

    I’m dead stuck in legacy mode because there’s no way to turn it off in the legacy menu only the new menu

    4 votes

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  19. Atlanta | Women’s Bathroom Amenity Suggestions

    I suggest adding paper towels and facial tissues to the women’s bathroom. They’re essential for maintaining good hygiene (e.g. managing sweat after workouts, quick touch-ups, allergies, or unexpected moments). They would also provide another option for drying hands and help reduce backups and long waits at the electric dryers during peak times. Competing gyms in the Atlanta area already offer similar amenities, and this would be a small but meaningful way to stay competitive while enhancing cleanliness, comfort, and the overall member experience.

    Other thoughtful additions could include hair ties, cotton pads, mouthwash, or deodorant spray.

    2 votes

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    0 comments  ·  Habits and wellness  ·  Admin →
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  20. Playlist is awful.They play mostly country. Which I like but should be every other song. Need a good mixture of Pop, hip hop, house, and edm

    Better Gym playlist

    1 vote

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